Hi. I was wondering if you could please help. I am getting house calls from Eon every morning without fail i have already asked for these to stop as i am disabled and constantly sick due to pain Eon said they had removed my house number to stop these calls but it still hasn’t stopped. Kind Regards C.Roberts
House Calls
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Best Answer
Level 9120-03-23Best Answer@caz31111
You could go in to your online account and edit your contact details in the Profile section to remove your home phone number.
It's not clear if you've answered these calls. Could it be a genuine call for a specific reason rather than nuisance/marketing calling?I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Level 9120-03-23@caz31111
I am not sure if posting here will help as in the main we're volunteers not E.ON Next personnel.
You best bet is to email them (so you have an audit trail) and if they don't stop in 10 days then make a formal complaint - see blue/purple box below.Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
Level 921-03-23@meldrewreborn thank you so much i have contacted Eon so hopefully that’s the end of the calls to my house number it’s now moved to my mobile this morning 🤦♀️ -
Level 921-03-23Thank you Eon have said they have removed my house phone from my account so hopefully that’s it done now
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Community Team10-04-23Hey @caz31111.
I hope that this has all been resolved for you? If these were marketing calls just to make you aware you should be able to edit your marketing preferences in your online account 😊"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
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