@Missmaxi
The HAN gets its data from the gas meter via a short range radio signal and the meter itself is battery powered. If the battery get weakened then no readings get anywhere. If the Han isn't properly paired to the meter then you get the same result. Its not fixable by customers. And if the meter is capable of being read manually (so still has some power) the E.On Next will not be interested in resolving the matter. The TV adverts portray smart metering as being great with no problems - the truth is far removed from that.
The HAN gets its data from the gas meter via a short range radio signal and the meter itself is battery powered. If the battery get weakened then no readings get anywhere. If the Han isn't properly paired to the meter then you get the same result. Its not fixable by customers. And if the meter is capable of being read manually (so still has some power) the E.On Next will not be interested in resolving the matter. The TV adverts portray smart metering as being great with no problems - the truth is far removed from that.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
