I am a newish eon customer, take only electricity, am on the Next Flex tariff, have a smart meter, and have managed to download my user data from n3rgy.com.
I have pasted the data into Excel and are now trying to reconcile it with figures on my statement. Frustratingly, I can get very close, but am unable to exactly recreate the statement figures. Has anyone else mastered this?
Two questions. Can anyone confirm the following:
- A usage figure described as, for example, 19:00 would refer to the period 18:30 to 19:00.
- A statement period described as, say, 5th January to 3rd February, I should include all usage figures from 00:00, 5th January to 23:30 3rd February.
I am competent in Excel and think that I understand Next Flex, but I am getting something wrong somewhere.
Jim