why am i being billed on 31st jan (no meter reading) and 18th jan (meter reading sent) i thought we goy billed once a month ? thanks mark
2 billing dates
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GuestTommysgirl20-01-23
Does your bill dated 18th Jan show they will take payment on 31st Jan, because payments are not usually debited until approximately two weeks after the bill is issued? If this is the case, it's fine, there will only be one payment debited on 31st Jan (based on your reading and bill dated 18th Jan).😃Last edited by Tommysgirl; 20-01-23 at 10:16. Reason: Adding info
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Level 520-01-23@Tommysgirl its cos of the price increase ion 1st jan...so they had to bill me up to 31st dec...then from 1st jan on new price...they sent me a message on twitter
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GuestTommysgirl20-01-23
Good to hear it's sorted for you, and your next couple of bills should be for full months. The next price rise in April will no doubt generate two bills; one up to 31st March and another from 1st April but at least you know why it's happening now.😀👍 -
Level 521-01-23@Tommysgirl yeah ill send em a reading on 31st march myself now
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GuestTommysgirl21-01-23@markbsac
Same here! I've got a note in the diary to read the meters on 31st March and send them in, as will lots of other customers be doing too. 😀👍
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