Can someone please help and let me no when we are due these payments as i had 2 but nothing since November and i noticed the voucher only lasts 3mths. TIA
Government payments
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- ebss voucher
- prepayment
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Best Answer
Level 712-01-23Best Answer
The first government help voucher was issued in October, the second one in November. The December ones were delayed for a lot of people due to volumes of mail and the mail strikes, I did not get my December one until the 30th December. I am just waiting on the January one. They said to me give it to at least the 21st of the month for them to turn up. You can email them or contact them via facebook as well, to find out what has happened if you are missing any. They can do a re-issue. I have phoned them and had no issues at all getting through to them. -
Level 912-01-23@Moomin17Thank you so much for letting me no
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Community Team24-01-23Hey @caz31111, thanks for taking the time to post. @Moomin17 (I adore the Moomins!) has given fantastic advice there and has it spot on. There have been some delays due to Royal Mail strikes etc and then having a bit of a back log with re-issues as well as getting the next batch out, hopefully you should receive this soon. If you don't please get in touch with our energy specialists and they can check if it has been issued, if it has been used or if it is lost they can re-issue it for you. 😊"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
E.ON Next Poll - How much do you know about the Priority Service Register? - If you have a spare 2 minutes 🕑 we'd love if you complete our poll about the Priority Service Register 🤗 -
Level 911-02-23@DebF_EONNext. Good morning Deb do you no if the February government payment is due yet iv also heard some people have received their warm home discount payment but i still haven’t received my government payment for February. TIA
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Level 904-03-23Thank you so much for letting us no so sorry i hadn’t noticed your reply sooner im still trying to work using this properly. I was also wondering if Eon next is constantly calling me on my mobile as i keep getting calls 24/7 asking me questions which eon should already no so it’s making me reluctant to answer the questions. Kind Regards C.Roberts
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