Any one if you can why can’t I top up on my phone had smart meter from October and still can’t top up with my phone , still having to go shop to top up
Top up on phone
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Best Answer
Level 9211-01-23Best Answer@Vickboo
Do you have the app installed on your phone with the same email address your account is registered with, and do you have the correct meter serial numbers showing? Have you tried to top up via the main website, rather than the app itself? The app is playing silly beggars for some folks at the moment, but the main E.On Next Web site appears to be working fine.Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Community Team28-01-23Hey @Vickboo
How are you getting on with your account? @retrotecchie has given some great advice here have you managed to check your meter information in your online portal?"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳OUT OF OFFICE UNTIL 01/05/24 🏖
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