You likely have received the payment. It just takes a while for all the information to ripple through to everyone's online account or app. Chances are it will show up later today, but also check your bank account. Some folks have had a direct debit taken before the EBSS payment arrived and may have had it credited to their bank accounts rather than their energy accounts.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
@Jackie1972
My £67 has just appeared in my electricity account this morning. There was a delay because of the Bank holiday according to Han and Beki from Eon Nexts posts on 4/1/23. They "applied" the payments yesterday, which means the money is on the way through their system, and will appear on accounts usually within 24 hours. @retrotecchie is right, it will most likely show up today, so keep checking your online energy account and your bank account. 😀🤞
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