I have been monitoring our daily usage costs via the smart meter and thought we were doing well until the bill came and my gas was double what I thought. On checking the kwh and calculating the cost myself based on our tarriff, the daily cost is double what the smart meter is showing. How do I get the value right, or is this something it should do automatically?
Check that the gas rates and daily standing charge are correct on your bill and also check that ACTUAL reads (start and end) have been used in the bill.
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