I would imagine from a suppliers point of view, that is indeed the case. Plus yet another attempt to mug folks off with smart meters in an effort to meet their quotas.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
@JefferzUK I've got exactly the same problem, I signed up but never had a notification. I rang them told me they were escalating the issue but I never heard back and still not getting notifications really poor customer service
@StillWaiting if you signed up you are eligible they should be sending you the notification but they obviously have some issue and are just ignoring it. Even when I have spoken to them about it they don't know why. The should give everyone who did sign up and have not had notification because of some fault on their side a £100 credit on their account
It doesn't help that I keep seeing adverts from National Grid about they will pay you up to £3 per kWh contact your provider. I keep looking for the small print (unless you are with EON it which case don't waste your time)
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