All the energy companies have targets and quotas to roll out smart meters. Once they have done that, that's pretty much where it stops.
The gas or electric meter has one purpose and only one purpose...to record your energy usage. Any functionality over and above that is purely optional.
They have fallen dramatically short of the industry hype and will continue to do so for the foreseeable future.
The rules say everything up to the disconnect and main fuse is the responsibility of the DNO. The two tails to the meter and the meter itself is the responsibility of your supplier (E.On Next). Anything downstream such as an isolator switch, consumer unit and household electrics are your responsibility.
Once the energy companies take ownership of the issues with smart meters and go beyond the basic recording of energy usage, things may improve. Until then, they are very hit and miss.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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