A complaint was logged on the same day.
June 23rd - contacted again - 8 weeks to resolve message
August 12th - contacted after being told they had not had smart meter readings for 67days.
Told there is a 6 month wait on these queries.
October 11th - contacted eon again - for any update.
Smart meter team aware there is an issue with communicating with the meters
December 16th - rang eon - on hold for over an hour - gave up
WhatsApped the team to ask what is going on - no answer so far
Anyone else having this issue?
Who do I complain to?
I don't want dumb smart meters and eon ignoring phone calls.
Please someone contact me and resolve this.