I have an E10 supply but since having a smart meter fitted am only receiving cheap rate electricity for 7 hours.
Anybody had a similar experience please and any suggestions as to why this is. Customer services can't offer any suggestions or put the situation right.
@FrancesB
If you have a contract for E10 and they are not honouring it then in the absence of any help from customer service I can only advise escalating to a complaint. See link below for details… https://www.eonnext.com/unhappy
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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