We bought a house in scotland where the power is off. Being trying for 6 weeks to get an appointment for reconnection. Had phone calls and wrote emails since the end of october. Nobody from eon next answers or calls back as promised. We are slowly despairing. Are there government agencies that I can turn to for help ?
No re-connection to electricity since 6 weeks
- Tags for this Thread
- metering
- moving home
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Best Answer
04-12-22Best AnswerThank you @meldrewreborn. Hi @Philipp I am so sorry to hear that you have had such trouble. Are you currently living in the new property that you have brought? Can you please give me some details of what has happened and I will see how we can support you further and hopefully being able to get you sorted 😀 -
Level 9104-12-22Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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Level 104-12-22No, we don´t live in the property..we bought it as a holiday home. It´s a renovation object and unoccupied since years. Our first contact with the customer service was on the 26th of october. I already paid the 91.60 for the re-connection, but I´ve been waiting for the promised call back for a long time now. -
Community Team07-10-23Hiya @Philipp 👋
I realise this is an old thread however I just wanted to check how you got on with this in the end, I'm hoping that it's all been resolved for you and you now have supply in your holiday home?"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳OUT OF OFFICE UNTIL 01/05/24 🏖
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