It sounds like what you are referring to @Read is our Guaranteed Standards of Service payment (GSOS) it can take a few days for this to reach your account. You can find out more about GSOS, what it is and how it works on our website by clicking 👉 here 👈
"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳

E.ON Next Poll - How much do you know about the Priority Service Register? - If you have a spare 2 minutes 🕑 we'd love if you complete our poll about the Priority Service Register 🤗