@meldrewreborn I'm not 100% sure, so will check with the FIT team themselves, however I believe the process for FIT generation for bereavement is a lot more complicated due to needing the execs docs.
I understand where you're coming from though and will double check with the FIT team why we need this information. I think it's required by Ofgem as it seems to be the same with all suppliers 🤔
its entirely reasonable to require documentation to ensure that only those who should receive monies are the correct people. Processes differ alarmingly between organisations, and not all require confirmation from the probate court before releasing funds. Many estates do not need to go through the probate process due to their comparatively small size, but in some cases organisations require sight of probate for ridiculously small sums (like less than £200). So it can be that organisations set almost impossibly high bars to the payment of monies owed, which obviously causes distress and annoyance. But company policies should be consistent and not vary according to the type of account.
In the absence of probate, which gives full legal authority to the executors/administrators, companies can ask for indemnities before releasing funds. Processing should not take more than a few weeks, if reasonably efficient.
a further transfer of the account from executor to beneficiary will be required later.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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