Anyone else had this problem. I checked my account a couple of says ago and it said I haven't submitted a gas reading for 244 days. Strange as I always submit gas and electric together. I submitted a gas reading to update my account.
I've just logged in to see if it's updated my account to see if I'm in credit or not been paying enough and the one a couple of days ago hasn't saved. I've just done another one and that's not saved either.
I'm a bit concerned I might get way behind, as none of my readings have saved since the massive price increases. I haven't got the time to be in a queue on hold for hours so not sure what I can do about his.
Thanks for any suggestions.