@drclarke40
If the refunds department are a bit busy or take a long time, IF you buy todays' newspaper and photograph your meter with the dated newspaper in shot, then you cannot fake that.
Then calculate roughly how far ahead of metered you had paid to. If that is too much then you can poke around with your internet banking, payments, manage payees, details, and delete the direct debit to EoN. Thats right - cancel the direct debit.
Last edited by wizzo227; 29-11-22 at 09:22.
Reason: shortened for removal of dilution
@wizzo227
Cancelling the direct debit will result in a higher tariff rate and any requested refund will take longer as a cheque will have to be issued. If a refund has been requested then a little bit of patience is required whilst awaiting payment.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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