Just had a conversation with an eon representative named sannah regarding this £50 mystery top up and she said that it was for all new customers who transferred from the old eon pre payment plan to new smart meter , first I’ve heard off this
Hi @Naz786, what a lovely gesture ! Is this to do with the campaign of exchanging old prepayment meters with prepayment smart meters? Have you asked for this change or did E.ON Next get in touch ?
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