Just moved in to a flat. Prior tenant ran up debt on the gas meter. My £25 credit (paid 28 Oct) was swallowed. 5 EON agents on WhatsApp have not been able to resolve. I am currently repeating the same story again to agent 6 on WhatsApp. I have no heating and it’s November. Night time is too cold to live like this. EON are not proactively rectifying this.
my nearest store providing gas cards is a 7-mile round trip.
how can I change supplier and get my money back?
If you could come back to me in that thread, I will do my best to try and help.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
I'm so sorry to see that you've had some issues. I know it's been a while since you last posted so just checking to see how this went?
Let us know about your experience 💜
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