By gas meter being 'faulty', I mean the fault lies with the communications, not the actual metering of the gas. Please do the smart meter check and post your results.
Last edited by retrotecchie; 06-11-22 at 11:34.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Have you established the situation with your pre-heat function on the boiler. A few posts including mine referenced it but no reply yet from yourself. Overnight usage was another element to this thread.
Can you confirm that you reset the IHD by turning it off then on again (give it 5 mins)?
Have you also tried the android Bright App to monitor your gas usage?
Its not pre heat as i have isolated the boiler so it does not power up at all. me personally i think it is pointing to the gas smart meter and my IHD one of them is faulty.
By gas meter being 'faulty', I mean the fault lies with the communications, not the actual metering of the gas. Please do the smart meter check and post your results.
run the Bright app and that is not even getting info from my gas smart meter.
So nothing on the IHD and nothing on bright....it's clearly not the IHD then. If it was the IHD, bright would work. If neither work, it's a meter issue or a problem with the registration of the meter. DCC can see the meter on their networks. You say you've had the meter changed. Did the engineer who came out re-pair your IHD to the new meter, or program the new meter details into your comms hub? Because if not, your IHD will still be trying to communicate with the old one that was removed.
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