@BrunoB

ITs normal for engineers to have the customers telephone number in cases of inability to find a property. And the issue is not restricted to the countryside, cities with one way street and low traffic neighbourhoods pose problems too. I speak from experience!!
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.