[sheerwater]

Just had this reply on Twitter:

I'm sorry to hear that you're still having issues with your smart meters. I've reviewed your account and see that the issue has already been reported to the UK Data Communication Centre (DCC) and so rest-assured they're already working to resolve this for you.

The DCC manage communications of all UK smart meters and are not part of EON Next, they are completely independent of all suppliers so we have no control over their process or any knowledge of their timescales but will update all our customers once they confirm adoption is completed. In the meantime, to stop receiving estimated bills customers have to provide meter readings and once the issue is resolved then your bills will start to display smart readings again.
Sending positive energy

[sheerwater]

still all quiet

[sheerwater]

still heard no more

[retrotecchie]

@sheerwater

You won't. It's out of E.On Next's hands as it is a DCC issue. DCC have no customer facing side, so you won't hear from them either. Only when (more like 'if') DCC migrate your meters will they notify E.On Next who can then inform you.

Don't hold your breath...just send manual readings.