After 3 hours worth of phone calls to E-On, no response to any of my emails, I am still no further forward with my issue with a 'frozen' gas meter.
The meter reading is not moving and following my call just now, I was told I would be transferred to the team to arrange an appointment for an engineer visit, the call cut off!
Are there any E-On staff able to respond please, as this is now getting really frustrating!
Are you referring to the actual meter, not any in home electronic display? Sorry to ask that but many customers confuse the two. If your meter is not recording then many customers would be extremely happy, but i recognise that you want things to be correct.
Most here are volunteers who have no access to your accounts in any way. So I'm afraid it's another call to customer services.
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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