Hi has anyone successfully gained contact with EON recently? I have tried several times to do so but no reply from them, it’s in regards to credit refund. Thanks
Credit refund
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Level 9110-10-22Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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Level 110-10-22@meldrewreborn Thankyou for the reply, I’ve never had an issue with contact, always done it through Facebook or WhatsApp and got a reply, now I’ve asked for some of my money back they don’t seem to want to respond 🤦♀️ -
Level 9110-10-22@Danielle2019
Make sure that they've got an up to date reading first , but you have an absolute right to withdraw your money from your account. It doesn't become theirs until a proper bill is set against the account. Make a complaint if necessary.
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