Can anyone help me. I have just been onto my account both on the computer and mobile and have noticed another account has been made up in my name. We are on Fixed rate - next online v12 and we have had NO notification about this other account.
Extra account
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Level 9108-10-22@Dawn41
I really think this is one for customer service. Methods of contact are here…
https://community.eonnext.com/thread...ull=1#post7151
You will to be patient whichever method of contact you choose as they are snowed under at present.I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Level 708-10-22@Dawn41 Have applied for Fit or SEG by any chance? -
Level 108-10-22@Matobato Yes we have applied for SEG. Do you know how this works ?
Last edited by Dawn41; 08-10-22 at 10:02.
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Level 108-10-22@Matobato Yes we have applied for SEG. Do you know how this works ?
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Level 708-10-22I also got 2 accounts, the second one is for SEG.
They will email you soon with a subject: Confirmation of your SEG account and in the email they will outline what you need to do. -
Level 108-10-22@Matobato Thanks for that. Was panaking a bit, thought they where going to change it over to another account.
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