Hi
I was moved from eon to eon.next and the app doesn't sent me a new password. The helplines are not responding after sending a whatapps message since 5 working days.
What a horrible service. I would complain but I can't get through. I just want to access my account. What a terrible service.
Can someone from support please help me login to my own account or fix your app and provided updated instructions.
I'm afraid to say that you will probably have to wait for that reply from Customer Service. It was suggested that the wait for a response was up to five days a few days ago so hopefully you're near the top of the list now.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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