I now see as of 1 October my tariff has changed to Next Flex, 50.09 p/kWh 49.93 p/day (inc. VAT) from NextFlex 27.09p/kWh, 48.91p/day (inc, VAT). Why has EON Next applied this this tariff when electricity costs are now capped by the Energy Price Guarantee which is 34.0p/kWh?
Fair enough. I’m not employed by Eon Next, I’m just following all the advice from them as well as Martin Lewis and the government. That is to do nothing as it will all be sorted.
They'll probably use some excuse like "Our systems had to apply the original tariffs as they'd already been setup" and "we're working to adjust / correct the issue as soon as we can".
Until their systems are "sorted out", we'll probably end up paying the higher rates for units consumed, and it won't be adjusted retrospectively on any units used at the higher rate. I bet you'll then have to claim a refund.
The average unit price for dual fuel customers paying by Direct Debit will be limited to 34p/kWh for electricity and 10.3p/kWh for gas, inclusive of VAT, from 1 October. These unit prices have been passed from the government to us to ensure that they are used to calculate bills.
So it's not at all clear why the 80% price hike has been applied to our accounts overnight instead of the capped prices. Hopefully it will be corrected soon, but I haven't seen any explanation published so far..
Mine has already increased far more than I expected, I'm glad I have found this forum, hopefully it will revert back to the advertised 34p per kWh in the next few days, mine was showing 60.10p per kWh this morning, I nearly fainted!!!
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