I think we're going to have to be patient @Deviljane666. Whilst there's a lot to be done by eon-next a bit of organisation and communication wouldn't have gone amiss.
Tariff rates??
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I think we're going to have to be patient @Deviljane666. Whilst there's a lot to be done by eon-next a bit of organisation and communication wouldn't have gone amiss. -
@Andy65 exactly apparently there is something on their website now about it
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@Deviljane666mine has changed to the correct capped rates bow
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@Frederick mine has on the website and app, on the ihd the electricity is showing as correct but the gas isn't, so I'm having to go by the kwh in the ihd for gas and working it out with the new tariff rate
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Hey @Deviljane666 👋
I know it's been a while but if you're still experiencing any issues with the IHD, one of our energy specialists can reset it remotely which may help fix the issue. Please bear in mind that the IHD are there as guides. We always recommend to check the meter itself for more accurate billing 🤗
If you have any questions we're always happy to help!Knowledge is power, community is strength, and positive attitude is everything 💜