Update time; on the 3rd Oct, Eon did indeed take just £11.
My account now states: "You're paying £44.53 on the 3rd of each month"
So I go to Change Amount, to increase this to the £78 that I want to pay, and...
"Our recommended amount: based on your usage we recommend a monthly payment of £111.53. Your current monthly payment is £44.53."
So I try to change it, yet again, to £78, but no, "You can’t reduce your Direct Debit."
I just don't understand what they're doing? Why does it insist on having £111 showing, when I'm actually paying much less than I need to, and want to increase it?
the difference is £67. If you set you DD to £78 they’ll only take £11/£12. I’d leave it all alone and make a one off payment to achieve you aim
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
You can’t reduce your direct debit by more than 10%,
im on a fixed direct debit my amount stayed the same and all eon did was credit £66 to my account.
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