Hi I have a lowri Beck (not Smart) meter. I notice that when I cycle through
the readings that its stuck on the old rates of at least 2 years ago. What
I want to know is, has my (key with Npower still on it) been charging my electric at these old
rates, ie. not updating and then charging at the new ones , which have gone up at
least 3 times? Am I going to get a nasty shock on top of the shocks everyone is
already getting now ?
It might be advisable to contact customer service as well as posting here so that you have a couple of avenues open to you to get a reply. There's a variety of means to contact them listed here
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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