you need to contact customer services. Changing from DD could cost you £200+ in additional charges per annum so you need to tread carefully.
I copied this from another thread - i don't work for eon next.
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Last edited by meldrewreborn; 26-08-22 at 15:54.
Reason: correction of symbol
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
I would imagine that you are on a Direct Debit tariff, in which case the costs are usually cheaper than the equivalent Non-Direct Debit tariff. If you have merely cancelled your DD without contacting Eon Next or switching tariffs then you may just get confirmation of the cancellation and an option to start the DD again and keep your tariff.
If you can disclose your tariff on here then better advice will be forthcoming. I would be very nervous of stopping my DD as, if I continued to use the same amount of energy, then I would inevitably end up paying more due to the fact I would be removed from my fixed tariff. Yes, I might pay less per month initially but in the winter months it would be much more and before long I would have lost out considerably.
As @meldrewreborn has said, I would tread very carefully.
Apologies in advance if you have been diligent and are confident you will not lose out but it's worth pointing out the pitfalls.
I should have provided more detail in my original post.
I am on the Next Flex variable tariff so don't receive any benefit by paying Direct Debit and I spoke to customer service this morning to cancel the DD.
My current tariff details are below and I'd be grateful for any advice.
I can see three Next Flex tariffs available in my region. Next Flex - Direct Debit version is probably what you were on and maybe still are for all I know. The other two being Next Flex - Payment on Receipt of Bills version which is definitely dearer and Next Flex Prepayment version which is more difficult to work out and depends on your usage.
You need to know which Next Flex you are currently on and whether it has changed since you cancelled your DD. If you search eonnext.com tariff search then put your post code in you will get more accurate tariff details.
To answer your original question, you will need to Contact Eon Next using the details that @meldrewreborn posted earlier.
From your existing prices you pay by DD and you live in Southern Scotland!
Paying by DD is the cheapest way to pay, paying by other cash methods (i.e. not prepayment) will cost you £200 more a year from October 2022. Its not true to say there is no benefit to you paying by DD. Financially you should think again on this.
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