We’re all trying to avoid what’s coming as best we can but I still don’t see why you should be able to start a new tariff at a date of your choosing when you’ve signed up to a fix.
Notwithstanding that, I hope you manage to get a good deal somewhere. Trouble is, the fixed tariffs keep getting dearer.
I was hoping to get a better deal 1 month earlier. I would of thought that this lot would have let me end my current tariff 1 month earlier and start a new one with them. But it is just screwing the customer.
Well you can leave your existing deal with no penalty, go onto variable and then fix from there. But there is no certainty that it would work. Making a complaint probably wouldn’t work - they take too long. A nice sensible adviser would likely do the trick, if only they were easy to get through to.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
Somebody seems to understand
So, if I understand you right. My current tariff ends on the 31st October, so I am not in the 45 day window.
Now.
Can I cancel my current tariff on the 31st August. Then ask to be put onto the cheapest fixed tariff paying by dd that day. If I cannot do it that day how long do I have to wait ?
I am getting different answers all the time and getting very miffed. All I want to do is move before the new price cap comes in. From the answers I have been given, the company want me to stay untill they can milk more money from us.
And what is the cheapest fixed 1 yr payable by DD available to us
Ok. I will opt for option 2. Please advise what is the current cheapest tariff (with dd etc) Also how long would your quote last for as it seems to be that the prices on the website change daily.
The problem being that there is no assurance of what if any fixed deal will be available in the future and what the prices will be. The longer you leave it the likelihood of prices rising on the fix deals increases. There have been several this year already since March and i suspect that there will be many more soon.
I fully recognise what you want to do, but in the words of the old saying "it takes two to tango". Eon Next have their set procedures and ways of doing things that suits them and their customer service staff. They have a way of working that they understand and can operate consistently and correctly. You quite properly want to do something that doesn't fit with their policies. Nobody is right or wrong here. A year ago you could have easily switched supplier to achieve your objective - but the switching market is as near dead as its possible to be while still being alive.
It can be said that Eon next are being inflexible but its not a scam. I still think that if you can get through on the phone you might be able to do the switch now - doing it for a set time in the future might be "a bridge too far"
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