Hi,
I had smart meters installed by e.on next 2 and half weeks ago. Apparently, they're still not connected to e.on next and I'm being asked to send manual meter readings. I'm being told by an e.on next customer service advisor that they're still trying to connect to my meters and "I cannot give you a time frame and we will let you know once they have connected." Can anyone on the forum tell me whether this is a common problem or does it indicate a fault with the meters? I haven't switched suppliers - e.on next organised the installation of the meters.
Thanks for any info you can give!
I had smart meters installed by e.on next 2 and half weeks ago. Apparently, they're still not connected to e.on next and I'm being asked to send manual meter readings. I'm being told by an e.on next customer service advisor that they're still trying to connect to my meters and "I cannot give you a time frame and we will let you know once they have connected." Can anyone on the forum tell me whether this is a common problem or does it indicate a fault with the meters? I haven't switched suppliers - e.on next organised the installation of the meters.
Thanks for any info you can give!
