I have solar panels, and smart home devices, can I have an E.on Home account and connect these devices?
My Smart meter is communicating with the DCC, but E.on Next can't read it 🥱
I think that there should be some checks that we need to run on our end, but it can be potentially possible.
The best thing to do is to get in touch with our social media or Whatsapp team and they will direct you the right way and help you to let your home become smarter 😊
I have solar panels, and smart home devices, can I have an E.on Home account and connect these devices?
My Smart meter is communicating with the DCC, but E.on Next can't read it 🥱
Hey Jerry, did you manage to get this resolved? How did it go ?
@JerryFr have you tried to get in touch with our customer service? There might be some issues with the connectivity if the smart meters are communicating with the DCC. What have they suggested?
I'm glad that you have managed to find an alternative so you can still participate in the Demand Flexibility Service. We have a whole section about DFS HERE if you want to chat with others about how it's going and share your results 😊
"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
Do you have an urgent account specific query? Get in touch with our energy specialists who can help you, you can find our contact info 👉 HERE 👈
Thinking about replacing your boiler? You can find out more about our boiler solutions 👉 HERE 👈
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