My Smart meter is communicating with the DCC, but E.on Next can't read it 🥱
E.on Home
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I have solar panels, and smart home devices, can I have an E.on Home account and connect these devices?
My Smart meter is communicating with the DCC, but E.on Next can't read it 🥱 -
6 Replies
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Best Answer
Best AnswerI think that there should be some checks that we need to run on our end, but it can be potentially possible.
The best thing to do is to get in touch with our social media or Whatsapp team and they will direct you the right way and help you to let your home become smarter 😊 -
@Bennie_EONNext no change.
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@JerryFr have you tried to get in touch with our customer service? There might be some issues with the connectivity if the smart meters are communicating with the DCC. What have they suggested?
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Yes, three times I think, more than a year ago. Always say issue will be passed to Smart metering team and it'll take 8 to 10 weeks.
But I'm happy, participating in the Demand Flexibility Service events via another 3rd party that is able to read my meter. -
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