I'm with Eon Next, have a smart meter and currently only have the option to pay a fixed amount via direct debit each month, which, with prices going up, means that I have to top up payments if I don't want to be in debt each month. I also don't want to overpay with the price of everything going up requiring a better visibility of income and outgoings.
Is there any way that the correct owed amount, based on the smart meter reading, can be billed instead of me having to mess about all the time? I was with British Gas in my previous house and they were able to do it, so it seems strange that there is no option on my account to do the same, especially as you cannot lower the DD amount once you have raised it without calling support.
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