Another Eon.next customer with a smart meter which doesn’t communicate and an inability to get satisfactory resolution through customer services.
It’s 42 days and counting since my last smart meter reading despite my meter supposedly being set to half hourly reporting and having been reset (which seems to have failed).
My IHD shows my old (out of date) tariff despite it changing on the 25th June so I’m in the dark on how much I’m spending on gas and electricity.
Sorry to see you had no replies here to date. Let us know if you managed to get this resolved. If you didn’t then perhaps our volunteer smart meter expert can give some advice.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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