Hi.
I`m one of these people that gets up at ungodly hour to take advantage of the cheaper night time tariff 17,26p per kWH as opposed to 33.68p kWH during the day.
It`s 4.30am now and I`m being charged the daytime rate, why is this please if anybody can give me an answer?
EDIT.
I`ve just checked, it only appears that the higher rate is showing on my smart meter but the readings on my normal meter show the energy used is the nightly rate, i sincerely hope my next bill reflects this.
When you're referring to you're smart meter do you mean your In Home Display (IHD)?
If so, and your actual electricity meter is displaying the night rate at the right time, it might be worth switching off your IHD for a couple of minutes and then back on again.
Check your online account as well to be sure that both Night and Day readings are being collected.
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