So you can install a smart credit meter (even where people don't want them!!) to replace a non smart credit meter, but you can't replace a prepayment meter (smart or not) with a smart credit meter due " to the technology not being popped on the system yet"
I know Eon Next keeps describing itself as a new company, but its also now one of the largest (if not the largest) suppliers in the UK and its parent is an energy giant across Europe. Yet this option isn't on your system and you can't run credit checks on customers. This is so incredibly lame it verges on the unbelievable.
I think I'll write to Martin Lewis and get him to interview your CEO who not so long ago boasted about how successful the integration of all the customers onto the new system had been. I'd love to see him squirm under some close questioning.
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters.