Having just had a look online on the eon.next website at the ‘renewal offers’ for my account, I notice that they are all flat rate tariffs being offered. I wish to stay on E7 as my energy split is roughly 50/50 peak/off peak (am all electric with electric heating). So, why does your website only offer me non-E7 ‘flat rate’ electricity only please?
Surely the choice whether to stay on E7 is mine and mine alone and the E7 rates should be the ones quoted one is already on E7 with a dual rate meter?
Also, all the quotes shown are based on usage of 2900kWh per year which is a real under estimation of my annual usage.
My actual annual usage calculated from actual billing (with readings supplied monthly) from the end of May 2021 to end of May 2022 is actually:
Day rate (E7) 1976 kWh
Night rate (E7): 1951kWh
Annual Total: 3927kWh
(Extracted from your billing)!
So, may I enquire why the offers shown are seriously underestimating my annual usage by almost a third?
I am beginning to think eon.next are also deliberately manipulating annual usage in order to quote a lower annual cost and thus lower monthly direct debit, which could be a trap many might fall into and resultantly end up in debt.
Surely all quotes should be based on actual usage from the previous 12 months and not just two thirds of it?
Many thanks.