I'm unable to locate your account using your email address unfortunately. If you contact our energy specialists they will be able to go through & get this sorted for you. Please pop back and let us know how you get on!
"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
@Mark123
if your bill is estimated the reason is that no actual readings are available to be used. Smart meters are far from infallible and you may not even have one but in your situation you might be better off posting readings yourself via your account. Best to post readings 5-6 days before your billing date.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
@Mark123
@DebF_EONNext having edited the post, are you actually addressing the issue? We volunteers don't have access to eon next's systems so haven't a clue whether this is being addressed or not.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
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