[Skip]

I have contacted e-on next to ask about my E10 tariff and when the cheaper times are. I have been given 2 completely different answers, 1 told me I only get 5 hours overnight of cheap electric, the other told me 1pm-4pm, 8pm-10pm & 12 am -5am. Does anyone know the correct answer? I don't have a smart meter and to be honest don't really want one at this point, so I would really appreciate any help. Thank you

[meldrewreborn]

@Skip
i posted a table for economy 10 times in the appropriate economy 7/10 part of help and support last week. But there’s also a thread by @Crunchie66 who is being told that eon next don’t have an economy 10 tariff - only economy 7. So it’s really confusing. @Beki_EONNext would you like to enlighten us all on this topic?

[Crunchie66]

Yes we have been told that though we were briefly put back on to it, since we were told that it didn't exist !

We have also been told there is an E7 tariff with an extra 3 hours at cheap rate to compensate previous E10 customers. We were not told when the 3 extra hours are, and they won't give us it. We are supposed to be existing E10 customers but they have somehow lost us in the migration from EonNext.

So I strongly suggest you look at your meter to find out what it is actually doing, using the guide from @meldrewreborn as a starting point.

I would be very grateful if you would let us know what you find. Ours, by the way, had a 7 minute offset to the nominal times

[meldrewreborn]

@Crunchie66, @Skip

I've posted a thread here:

https://community.eonnext.com/thread...ely-phased-out

Which is self explanatory.