@Shonep Hey there, thank you for taking the time to post on our Customer Community - a forum designed for customers to help each other. Unfortunately your query does require a staff member to look into your account so we can adjust the settings! As you don't have social media and you have been waiting a while, would you like to private message me your account number and your query and I will pass this on to one of our Energy Specialist to sort out for you.
I look forward to hearing from you.
Sending positive energy to you,
Beki - Digi Ops Team Leader & Sustainability Enthusiast
Everything & everyone powered by sustainable energy. 🌍
Im not on Twitter , or any other anti social media for that matter. Rather frustrated that a company would not have an alternative. Suggests they dont really want to communicate.
@bekig I have posted elsewhere on this board regarding this matter, I emailed Eon next but heard nothing back, not even an acknowledgment of my mail. Please would you PM me so I can also get this sorted out, as it's causing my wife and I a lot of stress.
@enduser Heya - I will pop you a private message on here and if you could reply with your account number I can get this changed for you. It would be a great insight for me to understand why you don't want a smart meter? I love a good myth busting session!
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