I topped up Saturday and it did not reach my meter. They took the money but was not credited to my meter. There was no number for me to enter it mausoleum. I have contacted eon next via messenger and no response. I’ve been on phone today for an hour and no response!!
@EmmaW Anasa here 👋 I'm so sorry to hear that your top up has not yet reached your meter. I can see that your payments are still pending there have been a few issues over the weekend causing delays.
I can see that you're currently on supply so hopefully the payment will update shortly but if you do need any further assistance or about to go off supply please let us know 😊
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