Hi, l received an email on 28th February with my new tariffs. It offered v11 and l tried many times to click however the rate has now gone. Would l still be able to have this rate and is there a phone number l could ring?
THanks
I had the same offer email 28th Feb, and have trie to switch but the offer has disappeared. I've also written in this forum on a different new thread trying to see if EON Next will honour the offer 🤞 If not I guess will have to take the V12 but seems a bit off to offer it and remove it within a few days!
If you can show that you tried to switch but were unable to do so (that's different from trying for the first time after the plug was pulled) you might get Eon next to honour it. Otherwise............
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