[twhiteofchingford]

How do I make a direct payment to you to clear excess balance on my account. Emails not answered phone not answered, YOU ARE A NIGHMARE and a dammed waste of my time.

[HannahD_EONNext]

Hiya

Sorry to hear you haven't been able to get in touch with us, not what we'd want at all. As usually happens after an extended period where the phones are closed, we've been extremely busy this week with calls but it is starting to slow down.

I've had a quick look and can't see any emails from the address you're using on the community - but appreciate you might have sent it from another address.

The easiest way to make a payment is to register online here with your account details, you'll then be able to make the payment online.

If you'd rather not pay online, I'd recommend direct messaging us on Facebook or Twitter where on of our digi specialists can give you a call to take the payment over the phone.

Thanks

Hannah - here to spread positive energy