'Twas the night before Christmas

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    ‘Twas the night before Christmas,
    And at E.ON Next,
    The phone lines were closing,
    A bit earlier than you’d expect.

    Today they will close,
    At the hour of three,
    But you can still contact,
    The team we call Digi.

    You can find us on Facebook
    You can find us on Twitter,
    You can ask our Community,
    Who can help through the Winter.

    Social media is open,
    From nine until five,
    For tonight, tomorrow and Sunday,
    So enjoy your mince pies!

    We are open until five,
    New Years Eve and New Years Day,
    If you have any issues,
    just drop us a ‘Hey!’

    From the Nexties and I,
    We just want to say,
    Merry Christmas to all,
    And to all a good night.

    Just a little heads up that moderation and replies will be slower of the festive period from myself and Hannah, but we will get back to you as soon as possible.

    Need to contact us over the Christmas period?

    Our opening hours will be a bit different over Christmas:

    • 24 December: 9am – 3pm
    • 25 December - 28 December: Closed
    • 31 December: 9am - 3pm
    • 1 January - 3 January: Closed


    If you still need us, you can email us or get in touch over on our Social Media channels, we'll be here between 9am to 5pm on:

    • Christmas Eve
    • Christmas Day
    • Boxing Day
    • New Year’s Eve
    • New Year’s Day

    Other than that it's business as usual!

    In case of emergency.

    We're still here for you! You're free to call us 0300 303 2756 over the Christmas period.

    But just a heads up on Christmas Eve and New Year’s Eve we do close at 3pm. On the 27th and 28th of December we'll be shut.
  • 1 Reply

  • Landmark's Avatar
    Level 29
    To all with problems; don't let any delays due to bank holidays get to you.
    Happy new year to all😊