Community Values

  • Hatwildeman's Avatar
    Community Owner
    As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!

    Saying thanks goes a long way
    It's lovely when members help each other here in our Community - and it's just as nice to say thanks when they do. Show some gratitude to helpful members, as it makes them feel great. You can reply with a thank you, use the Like button to show appreciation and if you get an answer that solves your problem, use the ‘Thank’s! That helped’ button!

    The community is a public website, so be careful
    We want to make sure you’re always safe online, especially when discussing personal & private stuff. This community is publicly accessible, so only share information here you would be happy to share publicly in the real world. Be safe and secure online.

    Be kind, respectful and supportive
    We’re really proud that this community is a lovely place to spend time and chat with others - that’s because of all of you!
    We all have bad days and sometimes that makes us a bit crabby with others, but always think to yourself that there is someone else on the other side of what you say. Treat members here like you’d treat your friends in real life. That counts for the community team too.

    It's a family-friendly community
    We want everyone to be able to use our community, so if you’re writing something, think to yourself “would this make it into a 12A movie?” If not, probably best to leave it out . This also goes for talking about anything illegal, obviously!

    If you’re in a specific section or discussion, try to stay on topic
    There are a few different areas of the community, each with a different theme:


    • Need help or support, or want to help others? Head to the Help & Support.
    • Suggestions or feedback can be popped on Get Involved. We’d love to hear about it!
    • Interests is the place to go for anything else; sports, TV, hobbies and more.
    • If you’re on another member’s discussion thread, make sure you stick to the subject they want to talk about. You could always create your own thread too. It’s a great way to be heard and get a conversation started.


    ​​​​​​​One post is normally enough
    If you’re offering feedback, asking for help or just want to chat, you’ll only need one post for each thing you want to talk about. Creating dozens of posts about the same thing just to try and get our attention can be quite distracting for other members. If your post doesn’t appear immediately, it could be a moderation queue waiting for approval. Don’t worry, once it’s approved you’ll see it shared with the Community, there’s no need to post again (as that one will join the same queue!).

    Be cool, don’t spam
    We’re all here for the right reasons, let’s not ruin that with posts trying to advertise, sell or visit dodgy websites - simple as that!

    We want to ensure that the community is safe and fair for everyone…
    We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone.

    We are super excited to get to know you and see you around on the Community.
    Have fun, stay safe,

    The Community Team 🌈
    Last edited by Beki_EONNext; 09-04-22 at 11:55. Reason: Updated version March 2022
  • 2 Replies

  • Landmark's Avatar
    Level 18
    Thanks for the guidance👍
    Sometimes I need to return and review it because being human, I need reminding🙄
  • Beki_EONNext's Avatar
    Community Manager
    @Landmark LOL - I think we all do from time to time. Hope you had a great Christmas and wish you all the best for the New Year. 😊
    Want to see what we've been up to recently? Check out our April Highlights!
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    Join the Community in The Big Plastic Count 16 - 22nd May! ♻