Oh no, sorry I missed this, pop me your account number in a DM and I'll have a look. Once I know the answer, if it's a common thing, I'll share on here so that everyone can see what we need to do to fix it.
Was this ever sorted out? Mine is exactly as described in the original post. My IHD has now become an IGD - In Garage Display, so that it can be close to the meters, bless, just in case it starts to get a proper display! It hasn't worked for weeks now. Surely if you can broadcast updates to them you can send something to kick it back into life/boost the signal? It had been behaving quite well until 3 successive power cuts in a row, recovered after the first 2 but the 3rd was obviously too much for it to handle, exactly as described in the original post after the 3rd one. Briefly came back to life, but without any gas information, but gone again now.
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