• Join Date: Jun 2021
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    08-06-21 , 10:26

    Hi,
    Ive just joined Eon Next and have had a link to book a smart meter installation.
    The link doesn't work
    Whats the best way to book a smart meter installation.
    Found nothing online and the number i telephoned just played music.

    Thanks
  • Join Date: Apr 2021
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    08-06-21 , 16:13

    Quote Originally Posted by Dudley01 View Post
    Hi,
    Ive just joined Eon Next and have had a link to book a smart meter installation.
    The link doesn't work
    Whats the best way to book a smart meter installation.
    Found nothing online and the number i telephoned just played music.

    Thanks

    Hey Dudley01

    Can you pop us a message on Facebook or Twitter so we can look into this with you please?

    Thanks!

    ​​​​​​​Beth
  • Join Date: Jun 2021
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    17-06-21 , 21:06

    As for others here, I feel that both nPower and Eon have made money out of my business without asking my permission or giving credit for being a customer. I am sick of eon threatening to add £10 to my bill. To coin a phrase you say hello and I say goodbye, I have never switched suppliers at all but your mealy mouthed approach has driven me to a web comparison site. Can't wait to kiss you lot farewell
  • Join Date: Jun 2021
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    18-06-21 , 08:56

    Hi I'm Liz and I've joined today as organisation who has been moved over from N-Power and to see if I get any response about my question on FIT since I have tried emailing and phoning and I too am not getting any response from the FIT Team.
  • Join Date: Jun 2021
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    Today , 13:51

    Hi there - I joined the community as it seems to be the only way to get customer service after 10 minutes on hold (I don't have the relevant social media accounts), it's taken me at least 25 minutes to get here ... very weird experience.

    Can you tell me if and how e.on next will be prepared to install a smart meter please? There's no results that I kind find that indicate you do this.

    Thanks!


    Rupert